د زده کړیالانو په رضایت باندې د کیفیت لوړاوي سیسټم د پلي کولو اغېزو څېړنه (ترمطالعه لاندې: فراه پوهنتون)

Abstract

This research was conducted to evaluate the impact of quality improvement systems (such as TQM and feedback-based reforms) on student satisfaction at Farah Higher Education Institute. This field and descriptive-analytical study uses a sample of 330 students (based on the Morgan table) from various faculties (Education, Agriculture, Economics) of Farah University through a questionnaire. Data were collected via a Likert scale (1-5) questionnaire and analyzed using SPSS (version 26). The results show that the role of professors (r = 0.65), the quality of educational materials (r = 0.58), and the quality of infrastructure (r = 0.55) have a strong positive impact on increasing satisfaction, while student engagement (r = 0.20) and teacher satisfaction (r = 0.18) have less impact. Students in the Faculty of Education (Mean = 3.95) have higher satisfaction compared to students in the Faculty of Agriculture (Mean = 3.78) (r = 0.019). The regression model (R² = 0.74) explains 74% of the variance in satisfaction. Major challenges include resource scarcity, infrastructure limitations, and administrative resistance. Recommendations include enhancing the competencies of professors, improving educational materials and infrastructure, and developing educational technology. This study provides practical guidelines for quality improvement and increasing student satisfaction at Farah University.